Refund & Returns Policy
At KAWS ONES, customer satisfaction is our top priority. Please review our concise refund terms below.
Refund Eligibility
We offer full refunds or replacements only under these two conditions:
- Damaged Product: You receive a broken or defective item.
- Shipping Error: We send an incorrect item, wrong size, or miss a product due to our oversight.
Note: We do not issue refunds if you provide a wrong shipping address or change your mind.
How to Claim a Refund
- Email [email protected] within 7 days of delivery.
- Include your Order Number and clear photos/videos of the damaged or wrong product.
- Once we verify your claim, we will refund your original payment method immediately.